Home/Features

Everything your shop
needs. Nothing it doesn't.

FaidaPOS is deliberately focused. Every feature below exists because a Kenyan shop owner asked for it — not because it looks good in a brochure. Here's the full tour.

Ready to compare costs? See our pricing plans in KES.

40 +

Features & counting

6

Core capability areas

28 min

Median setup time

99.9 %

Uptime SLA

01 · PAYMENTS

Take payment the way
your customers actually pay.

M-Pesa is 80% of Kenyan retail payments. Every other POS treats it like an add-on. FaidaPOS was built the other way around.

M-PESA NATIVE

M-Pesa STK Push, two taps away.

Initiate the payment from the till. The customer's phone vibrates with an official M-Pesa prompt. They enter their PIN. Done in under 10 seconds.

No transaction codes. Never re-type an M-Pesa code again. Confirmation lands automatically on the till.

Live reconciliation. Cash balance, M-Pesa balance, card balance, all updated in real time.

Till numbers & paybills. Supports both Lipa na M-Pesa till number and paybill account setups out of the box.

See how M-Pesa integration works

M-Pesa STK Request

Live

Lipa na M-Pesa

Till No • 5012 • Faida Westlands

KES 3,450

Customer

+254 ••• ••• 428

Reference

POS-0127

Requested

10:42 AM

Awaiting customer confirmation...

No transaction codes

Never re-type an M-Pesa code again. Confirmation lands automatically on the till.

Live reconciliation

Cash balance, M-Pesa balance, card balance, all updated in real time.

Till numbers & paybills

Supports both Lipa na M-Pesa till number and paybill account setups out of the box.

02 · INVENTORY

Know what you have.
Before you run out.

Stock that updates on every sale. Alerts before you lose a customer. Audit trails for every adjustment.

LIVE STOCK

Inventory that updates itself.

Every sale subtracts stock. Every return adds it back. Every manual adjustment is logged, timestamped, and attributed to a cashier so you always know where things went.

Configurable thresholds. Set "low stock" per product. The fast movers get alerted at 20; the slow-sellers at 3.

Barcode scanning. Import your product catalogue with barcodes. Scan to add to cart, scan to receive new stock.

Variants & modifiers. Sizes, colours, flavours, add-ons, all tracked as separate SKUs without cluttering your catalogue.

Supplier & purchase orders. Track where each item came from, at what cost. Reorder in a tap when stock runs low.

Tour the inventory module

Stock at a glance

16 items tracked

Healthy

12

Low stock

3

Out of stock

1

Needs attention

🥭

Mango Juice 500ml

Beverages

0

OUT
🧴

Laundry Powder 1kg

Household

6

LOW
🧀

Cheese Slices 200g

Dairy

8

LOW

Expiry tracking

Critical for pharmacies and grocery. Get warned 14 days before stock expires, and separate expired inventory from sellable stock automatically.

Bulk imports

CSV and Excel imports handle thousands of products. Update prices across a whole category in seconds.

Stock adjustments log

Every manual change is timestamped with the cashier's name and reason code. Full accountability, no missing stock mysteries.

03 · REPORTING

Reports your accountant
will actually read.

From daily Z-reports to cohort analysis. Export-ready for QuickBooks, Wave, or your accountant's spreadsheet.

LIVE DASHBOARD

Make decisions with real data.

Dashboards that don't wait for the weekend. Watch today's revenue climb in real time, spot your top-selling SKUs, and see exactly where your margin comes from.

Period comparisons. Today vs yesterday. This month vs last. Auto-mirrored comparisons for any custom range you pick.

Cashier performance. Who's selling what, at what pace, with what margin. Makes end-of-shift reviews meaningful.

Exports anywhere. CSV, Excel, and direct integrations with QuickBooks Online and Wave. Your accountant will thank you.

See the full report catalogue
Today's performance
Day
Week
Month
Revenue
KES 48.3k
↑ 12.4%
Orders
127
↑ 8
Avg order
KES 381
↓ 3.1%
Revenue, last 9 days

Z-report in one tap

Daily closing report ready for your accountant. Automatically generated and emailed at shift end or whenever you want.

Best-sellers view

Spot the product doing 40% of your profit. And the one taking up shelf space with one sale a month. Act accordingly.

CSV & Excel export

Export any report to CSV or Excel. Works with QuickBooks Online, Wave, and any other accounting tool your bookkeeper uses.

04 · MULTI-BRANCH

One owner.
many shops.

Switch branches in a tap. Run centralised reporting. Control permissions per branch, per cashier, per operation.

CENTRAL CONTROL

Every branch. One dashboard.

Whether you run two shops or twenty, FaidaPOS treats them as one business. Consolidated reporting on the Owner plan. Per-branch isolation on the Cashier plan.

Branch-level inventory. Stock doesn't teleport. Each branch has its own inventory, with transfers one tap away.

Role-based access. Cashiers see their branch only. Managers see their branch's reports. Owners see everything.

Consolidated P&L. One report shows which branch is profitable, breaking even, and where margin lives.

Read our multi-branch setup guide

FaidaPOS · Greenleaf Co.

• 3 branches active now

🏪

Westlands

3 terminals · Nairobi

Today

KES 48.3k

🏬

CBD Branch

2 terminals · City Centre

Today

KES 32.1k

🛍️

Mombasa

1 terminal · Nyali

Today

KES 18.7k

Branch-level inventory

Stock doesn't teleport. Each branch has its own inventory, with transfers one tap away.

Role-based access

Cashiers see their branch only. Managers see their branch's reports. Owners see everything.

Consolidated P&L

One report shows which branch is profitable, breaking even, and where margin lives.

06 · RELIABILITY

Works when the
internet doesn't.

Built for real Kenyan infrastructure. Offline-first where it matters. Cloud-first where it helps.

Full offline mode

Internet drops? Keep selling. Cash and card transactions work fully offline.

Daily backups

Encrypted backups run every 24 hours. Restore snapshots from the last 30 days.

99.9% uptime SLA

Transparent status page and incident history with automatic service credit terms.

Works on what you own

Android phones, iPhones, tablets, and browser. No required proprietary hardware.

Real-time sync

Multi-terminal stores see sales quickly and stock levels stay consistent across branches.

Bank-grade encryption

AES-256 encryption at rest. TLS 1.3 in transit. Data hosted in compliant infrastructure. Your data is yours — always exportable.

Ready to see it in action?

See every feature
running live.

Book a personal 20-minute demo with our Nairobi team. Or skip straight to the free trial, your pick.

500+ shops · 99.9% uptime · NPS 71

FaidaPOS

FaidaPOS

The point of sale built for Kenyan retail. Made in Nairobi, designed for shopkeepers everywhere.

Copyright 2026 FaidaPOS. Registered in Kenya.